New Zealand Shipping Rates

At Fishpond, we cover the cost of shipping and delivery within New Zealand or Australia, with some exclusions.

Items in stock in our Auckland and Sydney warehouses have a flat rate shipping fee of $3.95. So you can order as many items as you like that are in stock for one fee of $3.95. The more you buy, the more you'll save on shipping! Please note that a heavy or larger item may incur an extra shipping charge, depending on the item you are buying.

Sell Yours items are excluded from flat rate shipping. They incur a $3.95 (minimum) handling fee per item, as these are not sent by Fishpond.

Delivery Surcharges

Any additional Rural Delivery and Heavy Item Delivery surcharges applied by delivery companies are passed on to the customer. These charges are calculated at checkout.

Fast Shipping

Fast shipping is available on some products. The shipping fee and estimated delivery time will be calculated for you during check-out. Fast shipping is sent directly from Fishpond warehouse while standard shipping will be ordered from one of our suppliers.

New Zealand Delivery Times

The email that states your order has shipped includes the method the items were shipped by. For each method, the following delivery timeframes apply:

CourierPost

Target delivery times for couriers:

• Business Addresses: By 9am the next working day
• Residential Addresses: By 12 noon the next working day
• Rural Delivery Addresses: 2-3 working days

NZ Post Standard Mail

Next working day in Auckland, 1-3 days for all other areas.

Please note that delivery targets are a guide only and we do not guarantee that your item will arrive within the delivery target.

If your order doesn't arrive within the given timeframe, please let us know via the order tracking system.

International Shipping Rates (NZD)

International shipping rates are calculated at checkout.

International Delivery Times

International Airmail
Australia: 3-6 working days after dispatch
Rest of world: 6-10 working days after dispatch

• How do I place an order with Fishpond.co.nz?
• Can you tell me about products from second level suppliers?
• How does an e-Gift work?
• Will items with different shipping times be sent separately?
• What payment methods can I use?
• What is Quote Me?
• What's the Wishlist for?
• Why can't my order be delivered to a PO Box?
• How do I add another product to my order?
• How do I delete an item from my shopping cart?
• What do the different product statuses mean?
• What is Group Buy?
• Can I pick up my order?
• What does 'Quantity Available' mean?
• What does 'Order Delayed Staff Checking' mean?
• Does Fishpond allow overseas based third party sellers?
• Can I return a Sell Yours item?
• How can I tell if a product page is for digital music?
• Can I obtain a credit account and use a purchase order to shop?
• Learn about Fishpond's Image Search
• Fishpond Scan It Buy It
• How do I change my delivery address?
• What happens if I change my mind about my digital music purchase?
• How do I change the quantity of an item in my shopping cart?
• How do I change my payment method?
• I received a shipped notification by email. When should I expect my order to arrive?
• How do I cancel a product from my order?
• What is Fishpond's phone number?
• Where's my order?