New Zealand Shipping Rates

There is no additional shipping fee on all orders sent anywhere within New Zealand or Australia.

This excludes Sell Yours items which incur a $3.95 handling fee per item, as these are not sent by Fishpond.

Fast shipping is available on some products. The shipping fee and estimated delivery time will be calculated for you during check-out. Fast shipping is sent directly from Fishpond warehouse while standard shipping will be ordered from one of our suppliers.

New Zealand Delivery Times

The email that states your order has shipped includes the method the items were shipped by. For each method, the following delivery timeframes apply:

CourierPost

Target delivery times for couriers:

• Business Addresses: By 9am the next working day
• Residential Addresses: By 12 noon the next working day
• Rural Delivery Addresses: 2-3 working days

Fastpost Mail

Next working day in main centres, 1-3 days for remote areas.

NZ Post Standard Mail

Next working day in Auckland, 1-3 days for all other areas.

Please note that delivery targets are a guide only and we do not guarantee that your item will arrive within the delivery target.

If your order doesn't arrive within the given timeframe, please let us know via the order tracking system.

International Shipping Rates (NZD)

International Delivery Times

International Airmail
Australia: 3-6 working days after dispatch
Rest of world: 6-10 working days after dispatch

• How do I place an order with Fishpond.co.nz?
• Can you tell me about products from second level suppliers?
• How does an e-Gift work?
• Will items with different shipping times be sent separately?
• What payment methods can I use?
• What's the Wishlist for?
• Why can't my order be delivered to a PO Box?
• Can I pick up my order?
• How do I add another product to my order?
• What do the different product statuses mean?
• How do I delete an item from my shopping cart?
• What is Quote Me?
• What is Group Buy?
• What does 'Quantity Available' mean?
• What does 'Order Delayed Staff Checking' mean?
• Can I return a Sell Yours item?
• How do I change my delivery address?
• Can I obtain a credit account and use a purchase order to shop?
• How can I tell if a product page is for digital music?
• Does Fishpond allow overseas based third party sellers?
• Can I return a SmartSell item?
• Fishpond Scan It Buy It
• What happens if I change my mind about my digital music purchase?
• How do I change the quantity of an item in my shopping cart?
• How do I change my payment method?
• I received a shipped notification by email. When should I expect my order to arrive?
• How do I cancel a product from my order?
• What is Fishpond's phone number?
• Where's my order?