Help Desk - Ordering & Shipping
How does an e-Gift work?
An e-Gift is a PDF which includes the details of the product you have bought, such as the title, description and image, plus you are able to add a personalised message. The e-Gift PDF will be emailed to you as soon as you complete your order.
If you order a present for someone a bit late, or you're not sure whether the gift will arrive in time, you can give the recipient the e-Gift so they know what is on its way to them!
Can't find the answer to your question?Send us an email and we'll respond within 24 hours.
Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.