Can I pick up my order?

All orders placed through Fishpond are for delivery only. Fishpond doesn't operate a physical retail store and we are unable to accept customer pick-ups from our warehouse.

• What are your shipping rates?
• How do I place an order with Fishpond.co.nz?
• Can you tell me about products from second level suppliers?
• How does an e-Gift work?
• Fishpond Premium
• What is Quote Me?
• What payment methods can I use?
• What's the Wishlist for?
• Why can't my order be delivered to a PO Box?
• How do I add another product to my order?
• What do the different product statuses mean?
• How do I delete an item from my shopping cart?
• What is Group Buy?
• What does 'Quantity Available' mean?
• What does 'Order Delayed Staff Checking' mean?
• Does Fishpond allow overseas based third party sellers?
• Can I return a Sell Yours item?
• How can I tell if a product page is for digital music?
• Can I obtain a credit account and use a purchase order to shop?
• Learn about Fishpond's Image Search
• Can I add more items to an order I've already placed?
• What happens if I change my mind about my digital music purchase?
• Fishpond Scan It Buy It
• How do I change my delivery address?
• How do I change the quantity of an item in my shopping cart?
• How do I change my payment method?
• I received a shipped notification by email. When should I expect my order to arrive?
• How do I cancel a product from my order?
• What is Fishpond's phone number?
• Where's my order?
• Date of Birth Verification for Age-Restricted Products