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Help Desk - Ordering & Shipping


Does Fishpond allow overseas based third party sellers?

Fishpond has many overseas based third party sellers who sell items on the site.

This gives Fishpond's customers access to products at great prices because in many cases these overseas based third party sellers cut the middle man out of the supply chain. And often, these overseas based third party sellers provide access to many products that may not be available through other channels because local distributors or retailers do not import the full range of products.

However, please be aware that while all products sold by overseas based third party sellers met safety standards and regulations in their country of origin, they may not do so in this country, and the overseas based third party sellers assumes all responsibility for these listings.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.