COVID-19 Response at Fishpond

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Help Desk - Payment and Pricing


Why can I only pay for some products using bank transfer?

Some items on Fishpond's website are highly desirable and therefore subject to large amounts of fraudulent activity. Fraud ends up costing honest consumers money because companies have to invest significant amounts to combat it, and to allow for fraud which might be successful.

Fishpond has chosen to make some products bank transfer only as this greatly reduces fraudulent activity on these products, and means we can continue to give our customers the lowest possible price.

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Send us an email and we'll respond within 24 hours.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.