Help Desk - Payment and Pricing

When will my credit card be charged?

Your credit card will be charged when your order is placed, except for Pre-Order items which are charged when the item ships to you.

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More questions about Payment and Pricing

Do you match the price of a competitor's product?
I have paid by bank transfer, should I let you know?
What payment methods can I use?
Is it safe to give out my credit card details online?
Why does the same book have a different price?
How does Afterpay work?
Can you email me when you receive my payment by bank transfer?
What is your Pre-order Price Guarantee?
Do you offer student discounts?
Can I have a discount if I order in bulk?
Why can I only pay for some products using bank transfer?
What is the Elsewhere Price?
Fishpond Scan It Buy It
How do I edit or remove a saved credit card?
What are your bank transfer/cheque payment details?
Can I see a summary of credit card transactions for each order?
What is your Better than StrawberryNET^TM guarantee?
Can I email Fishpond My Credit Card details?
Can you send me a tax invoice?
I have a voucher code, how do I use it?
What is Fishpond's phone number?

Announcements

Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.