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Written by author of bestselling How People Tick Lists 15 toughest types of enemy and invaluable tips on how to deal withthem Full of case studies and tried and tested strategies

Table of Contents

• • Chapter - 00: Introduction;
• Section - ONE: First things first: The Ten Essential Survival Strategies for Keeping Cool in the Heat of Battle;
• • Chapter - 01: Essential Survival Strategy 1: Communicate Extra Calmly and Clearly;
  • Chapter - 02: Essential Survival Strategy 2: Keep Things Real and in Perspective;
  • Chapter - 03: Essential Survival Strategy 3: Don’t Feel Pressured into Acting too Soon;
  • Chapter - 04: Essential Survival Strategy 4: Stop Feeling there are No Choices;
  • Chapter - 05: Essential Survival Strategy 5: Don’t Let the ‘Enemy’ Dwell on your Mind;
  • Chapter - 06: Essential Survival Strategy 6: Don’t Let the ‘Enemy’ Pull your Strings;
  • Chapter - 07: Essential Survival Strategy 7: Don’t Automatically Believe Other People;
  • Chapter - 08: Essential Survival Strategy 8: Don't Let the Past Block your Future;
  • Chapter - 09: Essential Survival Strategy 9: Don’t Take it Personally – Take it ‘Behaviourally’ Instead;
  • Chapter - 10: Essential Survival Strategy 10: Look After Yourself;
• Section - TWO: The Fifteen Toughest Types of ‘Enemy’ with Survive and Thrive Strategies;
• • Chapter - 11: Type 1: People Who Bully;
  • Chapter - 12: Type 2: People Who Put their own Needs First;
  • Chapter - 13: Type 3: People Who are Hard to Connect With;
  • Chapter - 14: Type 4: People Who are Out of their Depth;
  • Chapter - 15: Type 5: People Who Meddle;
  • Chapter - 16: Type 6: People Who are Fickle;
  • Chapter - 17: Type 7: People Who are Unlike Me;
  • Chapter - 18: Type 8: People Who are Like Me;
  • Chapter - 19: Type 9: People Who are Close to Me;
  • Chapter - 20: Type 10: Me Myself;
  • Chapter - 21: Type 11: Everybody Else;
  • Chapter - 22: Type 12: People Who Regard Me as a Type, Not a Person;
  • Chapter - 23: Type 13: People Who ‘Change’ Me;
  • Chapter - 24: Type 14: People Who Bring out the Rescuer in Me;
  • Chapter - 25: Type 15: People Who Bring out the Rebel in Me, the Worst in Me;
• Section - THREE: Getting New Information for New Ways of Moving Forward;
• • Chapter - 26: Top Tips For Information Gathering;
  • Chapter - 27: Information Questionnaire;
• Section - FOUR: Get Planning to Transform your ‘Enemy’ Situation Calmly;
• • Chapter - 28: Getting your Goal Plan Ready;
  • Chapter - 29: Making your Goal Plan Happen and Getting What you Want;
  • Chapter - 30: Thinking the Unthinkable

About the Author

Mike Leibling is a writer, coach and mentor. Having worked at Saatchi & Saatchi as a Strategic Planning Director, he founded Strategy Strategy™ to help people and organizations to move on in difficult situations, or preferably to avoid them in the first place.

Reviews

"a sound user-friendly guide to developing effective, communication and language techniques" "this book is excellent value and should be compulsory reading for all" Professional Manager March 2010 "Trust your instinct and read this book carefully - it will lead you through the storm" Business Executive May 2010 "The reader will be able to recognise how exactly they came to find these 'enemies' to be 'really difficult', deal with them and nip future situations in the bud before they become 'difficult'." Making Money Sep 09