Preface vii
Introduction ix
CHAPTER 1 Imperatives of Metrics 1
CHAPTER 2 A Path to Alignment 15
CHAPTER 3 Supporting Human Capital Decision Making 23
CHAPTER 4 Employee Assets and Contribution 35
CHAPTER 5 Employee Contribution to Risk 47
CHAPTER 6 The Employee Lifecycle—A Metrics Roadmap from the C-Level 59
CHAPTER 7 Missions, Objectives, and Metrics 71
CHAPTER 8 Measuring Staffing—A Better Approach to Hiring Metrics 93
CHAPTER 9 Beyond Hiring—Metrics for Employee Development and Retention 113
CHAPTER 10 Succession Planning and Internal Mobility 141
CHAPTER 11 Current Measurement Practices—Lessons from the Field 169
CHAPTER 12 Case Studies—Metrics in Action 189
CHAPTER 13 Human Capital and Organizational Performance 207
CHAPTER 14 HR Outsourcing and Metrics 221
CHAPTER 15A Practical Guide to Building Your Ultimate Dashboard 235
Conclusion 253
References 259
About the Contributing Authors 263
Index 267
Nicholas C. Burkholder is the Managing Director and Chair of OnPerformance, Inc. and founder of Staffing.org. He is actively engaged in the development and application of performance frameworks which enable organizations to achieve optimum results.
Scott Golas applies insight and realism shaped over twenty years in HR and outsourcing to demystify the rapidly evolving business of HR and workforce issues.
Jeremy Shapiro is a Vice President at Bernard Hodes Group's Hodes iQ, bringing next-generation talent acquisition and technology solutions to HR management across the world.
 |
Ask a Question About this Product More... |
|
