Table of Contents

Contents:

1. Trust in Regulatory Regimes: Scoping the Field
Frédérique Six and Koen Verhoest

2. The Role of Trust in the Regulation of Complex and High-risk Industries: The Case of the US Federal Aviation Administration’s Voluntary Disclosure Programs
Russell W. Mills and Dorit Rubinstein Reiss

3. When the Going Gets Tough: Exploring Processes of Trust Building and Repair in Regulatory Relations
Frédérique Six and Hans van Ees

4. Interorganizational Trust in Flemish Public Administration: Comparing Trusted and Distrusted Interactions Between Public Regulatees and Public Regulators
Peter Oomsels and Geert Bouckaert

5. In Vino Veritas? The Development of Producer Trust and its Market Effects in Regulated French and Italian Quality Wine Markets
Betsy Carter

6. Being Everybody’s Accomplice: Trust and Control in Eco-labelling
Lovisa Näslund and Kristina Tamm Hallström

7. Trust and Cooperation Over the Public-private Divide, an Empirical Study on Trust Evolving in Co-regulation
Haiko Van der Voort

8. Deliberate Trust-building by Autonomous Government Agencies: Evidence from Responses to the 2009 H1N1 Swine Flu Pandemic
Erik Baekkeskov

9. An Agenda for Further Research into the Role of Trust in Regulatory Regimes
Frédérique Six and Koen Verhoest

Index

About the Author

Edited by Frédérique Six, Associate Professor of Public Governance, Vrije Universiteit Amsterdam, the Netherlands and Koen Verhoest, Professor of Public Governance and Administration, Department of Political Science and GOVTRUST Centre of Excellence, University of Antwerp, Belgium

Reviews

'How regulation simultaneously supports and depends on complex and dynamic trust relationships, often by effectively installing some form of institutionalized distrust, is an intriguing and timely topic that has never been investigated as thoroughly, both conceptually and empirically, as in this fascinating volume.' --Guido Mollering, Witten/Herdecke University, Germany'Trust is the cement of regulatory governance. This book clearly contributes to our understanding of how trust operates in this field of public policy. It brings from different angles a comprehensive view of its role in regulatory practices, expanding the available analytical capacities to interpret regulatory interactions and exchanges in contemporary policies. In this sense, the book also introduces a suggestive research agenda on trust and regulation with a very important potential for expanding the field in the coming years.' --Jacint Jordana, IBEI and Universitat Pompeu Fabra, Spain'A very rich volume that addresses the important but understudied relationship between trust and regulatory regimes. The book fills a gap in the literature and anyone interested in research on the relations between regulators, regulates and citizens will find this collection an invaluable and essential source of knowledge and ideas. Theoretically, conceptually and empirically it provides new insights.' --Per Laegreid, University of Bergen, Norway