Table of Contents

LIST OF CONTRIBUTORS
PROLOGUE Abraham Pizam and Yoel Mansfeld
1. Towards a Theory of Tourism Security
Abraham Pizam and Yoel Mansfeld

SECTION I: TOURISM, TERRORISM AND CIVIL UNREST ISSUES
Introduction Yoel Mansfeld and Abraham Pizam
2. A Social Theory of Terrorism and Tourism
Peter Tarlow
3. War, Terror, and the Tourism Market in Israel
Aliza Fleischer and Steven Buccola
4. Tourism and Civil Disturbances: An Evaluation of Recovery Strategies in Fiji 1987-2000
Brian King and Tracy Berno

SECTION II: TOURISM AND CRIME ISSUES
Introduction
Yoel Mansfeld and Abraham Pizam
5. The Growth of the Caribbean Narcoeconomy: Implications for Tourism
Jerome L. McElroy
6. Do Incidences of Theft at Tourist Destinations have a Negative Effect on Tourists’ Decisions to Travel to Affected Destinations?
Judy Holcomb and Abraham Pizam
7. The Tourist and his Criminal: Patterns in Street Robbery
Dee Wood Harper

SECTION III: TOURISM AND SAFETY ISSUES
Introduction
Yoel Mansfeld and Abraham Pizam
8. Recovering from SARS: The Case of Toronto Tourism
Geoffry Wall
9. Risk Management for Australian Commercial Adventure Tourism Operations
Damian Morgan and Martin Fluker
10. The Effect of Disaster on Peripheral Tourism Places and the Disaffection of Prospective Visitors
Wilson Irvine and Alistair R Anderson
11. Safety and Security Issues Affecting Inbound Tourism in the People’s Republic of China
Zelia Breda and Carlos Costa
12. When Wildlife Encounters Go Wrong: Tourist Safety Issues Associated with Threatening Wildlife
Gianna Moscardo, Matthew Taverner and Barbara Woods

SECTION IV: TOURISM CRISIS MANAGEMENT ISSUES
Introduction Yoel Mansfeld and Abraham Pizam
13. Public Relations and Advertising Strategies for Tourist Destination Image Crises
Eli Avraham
14. A Comparative Assessment of Three South East Asian Tourism Recovery Campaigns: Singapore Roars: Post SARS, Wow Philippines 2003 and Bali Post October 12, 2003 Bombing
David Beirman
15. The Role of Security Information in Tourism Crisis Management: The Missing Link
Yoel Mansfeld
16. Crisis Management and Recovery: How Washington, DC Hotels Respond to Terrorism
Greg Stafford, Larry Yu and Alex Kobina Armoo
17. Hospitality Crisis Management Practices: The Israeli Case
Aviad Israeli and Arie Reichel
18. Tour Operators and Destination Safety
Nevenka Cavlek

SUMMARY AND CONCLUSIONS Yoel Mansfeld and Abraham Pizam
INDEX

About the Author

Yoel Mansfeld, Abraham Pizam