Table of Contents

Acknowledgments xi

About the Authors xiii

1 Talent Measurement: Is It Measuring Up? 1

2 Standard Measures of Talent: How Good Are They Really? 21

3 Rethinking Measurement: How Best to Predict Success 45

4 Tools of the Trade: Eight Processes for Gathering Data 65

5 Choosing the Best Methods and Tools for Your Business 97

6 Building the Foundations for Talent Measurement 121

7 Getting the Most from Measurement Results 147

8 Sourcing the Expertise You Need 173

9 Making Measurement Work 197

Appendix: Frequently Asked Questions 203

Notes 225

Index 247

About the Author

Nik Kinley is a London-based independent consultant who has specialized in talent measurement and behavior change for over twenty years. He was formerly the global head of assessment for the BP Group, head of learning for Barclays GRBF, and a senior consultant with YSC, the leading European assessment firm. Shlomo Ben-Hur is an organizational psychologist and professor of leadership and organizational behavior at the IMD business school in Switzerland. He has over twenty years' experience in senior executive positions, including vice president of leadership development and learning for the BP Group and chief learning officer for DaimlerChrysler Services.

Reviews

'I recommend this book to every practitioner as a daily guide to intelligent assessment in this vitally important area.' (HR, July 2013) "...it offers a demystifying tour d' horizon of this often confusing landscape and puts the client/commissioner of talent measurement processes onto the 'inside track'." (Dialogue, September 2013)