Table of Contents

1: Introduction to business logistics
2: Value created by business logistics
3: Strategic logistics management
4: Tactical logistics management and supply chain integration
5: Financial aspects of logistics and supply chain management
6: Forecasting supply chain requirements
7: Logistics customer service
8: Production and operations management
9: Procurement management
10: Inventory management
11: The design and storage of handling facilities
12: Packaging the supply chain enabler
13: Equipment used in facilities
14: The operation of a warehouse
15: The transport system
16: Transport modal cost structures, competition and pricing principles
17: Transport management
18: International transport
19: International logistics and trade
20: Product returns and reverse logistics
21: Controlling logistics performance

About the Author

Wessel Pienaar is Professor of Logistics in the Department of Logistics at Stellenbosch University. John Vogt: Global Logistics Director for an international oil and gas services company. Cobus Cronjé is Associate Professor in Transport Economics and Logistics Management at the North-West University. Anneke de Bod is a lecturer in Logistics at Stellenbosch University. Jan
Havenga is Professor of Logistics at Stellenbosch University. Ulrike Kussing is a lecturer in the Department of Logistics at Stellenbosch University, where she teaches various undergraduate and post-graduate modules. Fredrik Nilsson is Professor of Logistics at Lund University, Sweden and
Extraordinary Professor of Logistics at Stellenbosch University, South Africa. Joubert van Eeden lectures Supply Chain Management in the Department of Industrial Engineering at Stellenbosch University.