Preface iv
About the author vi
Acknowledgements viii
Introduction ix
1 People management — the foundations of success 1
2 Vision and strategy 24
3 Culture 45
4 Recruitment 70
5 Communication 101
6 Managing performance 123
7 Learning and development 157
8 Reward and recognition 179
9 Driving change 200
10 Leveraging HR 224
Conclusion 246
Index 250
KAREN GATELY is a leadership and people-management specialist and a founder of Ryan Gately, a specialist HR consulting practice based in Australia. Working with top companies of all shapes and sizes, Karen is a highly regarded expert in achieving outstanding business performance through people.
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