John Guaspari helps leaders increase the level of employee engagement throughout their organizations. He is the author of six previous books on the topic, including the best-selling I Know It When I See It, The Customer Connection, and The Value Effect, seven best-selling training videos, as well hundreds of articles and columns. He has worked with corporate clients in scores of industries and has delivered some 1,500 intangibles-related presentations, seminars, and workshops. Long before entering the world of consulting, he began his professional career as an aerospace engineer and then went on to hold corporate positions in such widely varying functions as marketing, customer support, quality, leadership development, and organizational effectiveness. John lives in North Attleboro, MA.
Jim Kouzes is Dean's Executive Fellow of Leadership, Leavey
School of Business, Santa Clara University, and coauthor of the
bestselling book, The Leadership Challenge.
Guaspari offers brilliant analogies and real-world examples to
illustrate concretely his methods and principles and principles in
a way that is entertaining and engaging . . . If your organization
is looking to start or re-tool your employee relations or
engagement efforts, Otherwise Engaged will point your conversation
in the right direction.
- SMALL BUSINESS TRENDS (Charles Franklin)