Table of Contents

1: Trust: The Currency of Leadership

2: ‘Zero Harm’ and Other Platitudes

3: BBS (aka Behavioral Bull S..t!)

4: Organizational Values or Company Platitudes?

5: What’s Your Story? Building trust through Self Disclosure

6: Mind your language!

7. Your team has the answers, do you have the questions?

8. Don’t shoot the messenger! Making it safe to share bad news

9. Responding after an incident

10. Doing Safety Differently: From Compliance to Care

About the Author

Clive Lloyd has been called on by many global companies as their 'Human Factors Technical Advisor' assisting them to improve their safety culture and performance. He is devoted to applying cutting edge psychological research to safety leadership, and creating caring cultures, which are prerequisites to excellence in safety performance. Clive has worked extensively with senior leaders of many global mining, construction, resource and utilities companies. He has applied his many years of experience in clinical and organisational psychology to safety performance coaching, from the boardroom through to the sharp end. Clive is an expert in assisting business leaders to create the culture necessary to ignite and sustain intrinsic motivation in their people for achieving safety performance excellence. He is a master at coaching executives in the psychology of effective safety leadership and culture change. Clive has worked as a safety consultant extensively in Australia, New Zealand, Fiji, USA, Canada, South Africa, Norway, Singapore, China, UAE, PNG, United Kingdom and Costa Rica.