Chapter 1. Information Systems: Concepts and Management. 1.1 Information Systems: Concepts and Definitions. 1.2 Types of Information Systems. 1.3 Examples of Information systems. 1.4 Managing Information Resources. 1.5 The Plan of This Book. Chapter 2. The Modern Organization in the Digital Economy. 2.1 Doing Business in the Digital Economy. 2.2 Business Pressures, Organizational Responses, and IT Support. 2.3 Competitive Advantage and Strategic Information Systems. 2.4 Why Should You Learn about Information Technology? Chapter 3. Ethics, Privacy, and Information Security. 3.1 Ethical Issues. 3.2 Threats to Information Security. 3.3 Protecting Information Resources. Chapter 4. Data and Knowledge Management. 4.1 Managing Data. 4.2 The Database Approach. 4.3 Database Management Systems. 4.4 Data Warehousing. 4.5 Data Visualization. 4.6 Knowledge Management. Chapter 5. Network Computing. 5.1 Managing Data. 5.2 The Database Approach. 5.3 Database Management Systems. 5.4 Data Warehousing. 5.5 Data Visualization. 5.6 Knowledge Management. Chapter 6. E-Business and E-Commerce. 6.1 Overview of E-Business and E-Commerce 6.2 Business-to-Consumer (B2C) Electronic Commerce. 6.3 Business-to-Business (B2B) Electronic Commerce. 6.4 Electronic Payments 6.5 Ethical and Legal Issues in E- Business. Chapter 7. Wireless, Mobile Computing, and Mobile Commerce. 7.1 Wireless Technologies. 7.2 Wireless Computer Networks and Internet Access. 7.3 Mobile Computing and Mobile Commerce. 7.4 Pervasive Computing. 7.5 Wireless Security. Chapter 8. Organizational Information Systems. 8.1 Transaction Processing Systems. 8.2 Functional Information Systems. 8.3 Enterprise Resource Planning Systems. 8.4 Customer Relationship Management. 8.5 Supply Chain Management Systems. 8.6 Electronic Data Interchange and Extranets. Chapter 9. Managerial Support Systems. 9.1 Managers and Decision Making. 9.2 Decision Support Systems. 9.3 Enterprise and Executive Decision Support Systems. 9.4 Intelligent Systems. Chapter 10. Acquiring IT Applications. 10.1 Planning for and Justifying IT Applications. 10.2 Strategies for Acquiring IT Applications. 10.3 The Traditional Systems Development Life Cycle. 10.4 Alternative Methods and Tools for Systems Development. 10.5 Outsourcing and Application Service Providers. 10.6 Vendor and Software Selection. Technology Guide 1. Computer Hardware. TG1.1 Introduction. TG1.2 The Central Processing Unit. TG1.3 Computer Memory. TG1.4 Computer Hierarchy. TG1.5 Input and Output Technologies. TG1.6 General Technological Trends. TG1.7 Strategic Hardware Issues. Technology Guide 2. Computer Software. TG 2.1 Significance of Software. TG 2.2 Systems Software. TG 2.3 Application Software. TG 2.4 Software Issues. TG 2.5 Programming Languages. References. Glossary. Index.
R. Kelly Rainer, Jr. is George Phillips Privett Professor of Management Information Systems at Auburn University, Auburn, Alabama. He received his BS degree in Mathematics from Auburn and his Doctor of Dental Medicine for ten years, Professor Rainer returned to school and received his Ph.D. at the University of Georgia. He has published numerous articles in leading journals. His current research interests include health care informatics and information technology security. Efraim Turban is currently a Visiting Scholar with the Pacific Institute for Information Systems Management College of Business Univ of Hawaii at Manoa. He obtained his MBA and Ph.D. degrees from the Univ of California, Berkeley. His industry experience includes 8 years as an industrial engineer, 3 of which were spent at General Electric Transformers Plant. In his 30 years of teaching, Dr. Turban has served as Distinguished Professor at Eastern Illinois Univ, and as Visiting Professor at UCLA, City Univ of Hong Kong, Nanyang Technological Univ in Singapore, Hong Kong Univ of Science and Technology, and Univ of Miami. Dr. Turban was a co-recipient of the 1984/85 National Management Science Award (Artificial Intelligence in Management). In 1997 he received the Distinguished Faculty Scholarly and Creative Achievement Award at California State Univ, Long Beach. He was the co-chair of the 1999 International Conference of Electronic Commerce. Dr. Turban has published over 100 articles in leading journals. Richard E. Potter is Assistant Professor of Information and Decision Sciences in the College of Business Administration at the University of Illinois at Chicago. He received a bachelors degree in psychology from California State University-Hayward, and an MS in Management degree and Ph.D. degree in Management and Management Information Systems from the University of Arizona. Dr. Potter was a Postdoctoral Fellow at the University of Michigan's School of Public Health and Visiting Scholar and Adjunct Professor of MIS at the University of Arizona's Keller School of Management. He also served Mexico's ITESM system as Director of Research and Doctoral Programs at their Mexico City Graduate School of Business.