Human Factors in Healthcare Level One
1: Human factors: so what's it got to do with me?
2: The 'S' of SHEEP: Systems
3: The 'H' of SHEEP: Human Interaction
4: The 'E' of SHEEP: Environment
5: The second 'E' of SHEEP: Equipment
6: The 'P' of SHEEP: Personal
7: Communication: face to face is best
8: Error Awareness
Appendix 1: The Sheep Sheet
Human Factors in Healthcare Level Two
1: Introduction
2: Situational Awareness
3: Decision Making
4: Conflict Resolution and Team Development
5: Debriefing
6: Leadership
7: Learning Culture
8: Teaching Human Factors in Healthcare
Debbie Rosenorn-Lanng has 20 years of experience as a doctor, seven
years of which were as a Consultant Anaesthetist. She has over 18
years experience in medical education and is an approved Royal
College of Physicians Educator.
Debbie is passionate about patient safety and improving the
experience of both patients and staff which she believes go hand in
hand. With this in mind, she has been teaching a Human Factors in
Healthcare program across her Trust and externally to promote
culture change. These courses are all multi-professional, mixing
clinical and non-clinical staff, to encourage the removal of silo
working.
Debbie has recently become one of the executive leads for the Human
Factors Workstream on behalf of the Patient Safety Federation based
in the South of England and is the Director of Simulation at an
Acute Trust. Her enthusiasm for Simulation has led to the
successful introduction of over 30 courses across the Trust.
Human Factors Level One was highly commended in the 'Health and
Social Care' category at the 2015 BMA Medical Books Awards.
`This informal and thought-provoking book focuses on why mistakes
are made in the NHS, and methods through which the
multidisciplinary team can reduce their occurrence. Despite being
written by a medic, the author assumes no medical training on the
part of the reader, making excellent use of examples from practice,
which are clearly explained so that anyone could understand the
core concepts.'
Review of Human Factors in Healthcare Level One in British Journal
of Hospital Medicine
`As a polemic to raise awareness of human factors issues, it serves
well. It is an easy read and it makes points effectively. There are
plenty of examples and exercises to work through. It would be the
sort of book to put in the hands of main stream nursing colleagues
to start them thinking about human factors issues.'
Review of Human Factors in Healthcare Level One in Occupational
Medicine
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