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How to Have That Difficult Conversation You've Been Avoiding


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Table of Contents

Contents Confident Confrontations 9 Part I Why You Need to Have That Difficult Conversation 1 The Talk Can Change Your Life 15 2 The Benefits of a Good Conversation 20 Part II The Essentials of a Good Conversation 3 Be Emotionally Present 35 4 Be Clear about You" and I".38 5 Clarify the Problem 41 6 Balance Grace and Truth 44 7 Stay on Task 47 8 Use the Formula, When You Do A," I Feel B" 51 9 Affirm and Validate 54 10 Apologize for Your Part in the Problem 59 11 Avoid Shoulds" 62 12 Be an Agent for Change 66 13 Be Specific 70 14 Differentiate between Forgiving and Trusting 74 Part III Seeing How It's Done 15 Telling People What You Want 81 16 Making Someone Aware of a Problem 103 17 Stopping a Behavior 126 18 Dealing with Blame, Counterattack, and Other Problems 157 Part IV Getting Yourself Ready to Have the Conversation 19 Why You Need to Be Ready 183 20 How to Get Ready 188 Part V Having the Difficult Conversation with People in Your Life 21 With Your Spouse 207 22 With Someone You're Dating 219 23 With Your Child 232 24 With Your Parent 243 25 With Adult Children 256 26 At Work 264 27 With People in Authority 276 Speaking the Truth in Love 287 Small Group Dicussion Guide 291

About the Author

Dr. Henry Cloud is a popular speaker, and cohost, with Dr. John Townsend, of the nationally broadcast New Life Live! Radio program, and cofounder of Cloud-Townsend Clinic and Cloud-Townsend Resources. His bestselling books include the Gold Medallion Award-winning Boundaries books and Making Small Groups Work. Dr. Cloud and his wife and two daughters live in Southern California. Dr. Henry Cloud es un hablante popular, y co-presentador, con Dr. John Townsend, de la emisora nacional. Nueva vida Vive! Programa de radio, y co- fundador de Cloud- Townsend Clinic y Cloud- Townsend Recursos. Su libros mejor bendidos incluyen el premio medallon de oro son, Limites y haciendo pequenos grupos que trabajen. Dr. Clud y su esposa viven en el Sur de California. Dr. Henry Cloud and Dr. John Townsend are popular speakers, and co-hosts of the nationally broadcast New Life Live! Radio program, and co-founders of Cloud-Townsend Clinic and Cloud-Townsend Resources. Their best-selling books include the Gold Medallion Award-winning Boundaries. El Dr. John Townsend ( es reconocido orador, sicologo y conductor del popular programa radial New Life, ademas es cofundador de Cloud-Townsend Resources. El mantiene sus practicas privadas en Newport Beach, California y es coautor de muchos exitos de libreria.Entre ellos: Limites en el Matrimonio, Limites con los Ninos, El Factor Mamay Limites, este ultimo galardonado con el Premio Medallon de Oro.

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