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HR Transformation


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Table of Contents

Foreword from the RBL Institute
Chapter 1: Introduction to HR Transformation
Phase 1-Business Context (Why)
Chapter 2: Why Do the Transformation?
Phase 2-Lay the Groundwork (What)
Chapter 3: What Are the Outcomes of the HR Transformation?
Phase 3-Make the Transformation (How)
Chapter 4: Redesign the HR Department
Chapter 5: How to Do the Transformation
Chapter 6: Upgrade HR Professionals
Phase 4-Create New Patterns (Who)
Chapter 7: Share Accountability for the Transformation
Chapter 8: Making It Happen
Chapter 9: Flextronics: Building a Strategic HR Organization from Scratch
Chapter 10: Pfizer: A Journey to Smaller, Better, Faster
Chapter 11: Intel: Swinging the Pendulum from Tactical to Strategic
Chapter 12: HR Transformation at Takeda
Appendix 1: HR Transformation Tools
Appendix 2: Recommended Reading
Appendix 3: Contributor Bios

About the Author

Dave Ulrich is a Professor of Business at the Ross School of Business at the University of Michigan and a partner at The RBL Group (, a consulting firm that helps organizations and leaders deliver value. Ulrich studies how organizations build capabilities of speed, learning, collaboration, accountability, talent and leadership through leveraging human resources. He has helped generate award-winning databases that assess alignment between strategies, human resource practices and HR competencies. Ulrich has published more than 200 articles and book chapters and co-authored over 20 books covering topics in leadership and human resources, including HR Transformation (2009); The Leadership Code (2008); HR Competencies (2008); Leadership Brand (2007); and HR Value Proposition (2006). He has also served on the editorial board of four journals, the Board of Directors for Herman Miller, and the Board of Trustees at Southern Virginia University, and is a Fellow in the National Academy of Human Resources. Ulrich has been ranked the most influential person in HR by HR Magazine and the #1 Management Educator & Guru by BusinessWeek, and also listed in Forbes as one of the "world's top five" business coaches. Wayne Brockbank is a Clinical Professor of Business of the Strategic Human Resource Planning Program at the University of Michigan's Ross School of Business. Jon Younger career has been a mix of consulting, executive management and HR leadership. Mark Nyman is a Principal with The RBL Group. Justin Allen is the Managing Director of The RBL Institute and a consultant with the firm.

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