1. The implications of 'publicness' for strategic management
theory., John Alford
2. The processes of strategy development in the public sector,
Nardine Collier, Frank Fishwick & Gerry Johnson
3. Global influences on the public sector, Jan Eppink & Steven de
Waal
4. Trust and distrust in regulation and enforcement, Ray Puffitt &
Les Prince
5. Measuring up to the best: A manager's guide to benchmarking, Mik
Wisnieski
6. The best value initiative, Simon Speller
7. Clinical governance, David Herbert
8. The Maslin Multi-Dimensional Matrix: A new tool to aid strategic
decision making in the public sector, Les Prince & Ray Puffitt
9. Stakeholder mapping: A practical tool for public sector
managers, Kevan Scholes
10. Implications of ownership for strategy: The example of
commercial semi-state bodies in Ireland, Eleanor Doyle
11. Formation and control of public-private partnerships: A
stakeholder approach, Richard Butler & Jaz Gill
12. Public sector partnerships and public/voluntary sector
partnerships: The Scottish experience, Sandra Hill
13. Strategy and structures in the public sector, Kevan Scholes
14. The relationship between quality, approaches to management
control, and the achievement of best value in public sector
professionals service organisations, Barbara Harrington, Kevin
McLoughlin & Duncan Riddell
15. Business process re-engineering in the public sector: A case
study of the Contributions Agency, John McAuley
16. Devolution and control within the UK public sector: National
Health Service Trusts, Tom Forbes
17. Mapping and re-mapping organisational culture: A local
government example, Gerry Johnson
Index
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