Table of Contents

PART I. Information Systems in the Digital Age
1. Business Information Systems in Your Career
2. Global E-Business and Collaboration
3. Achieving Competitive Advantage with Information Systems
PART II. Information Technology Infrastructure
4. IT Infrastructure: Hardware and Software
5. Foundations of Business Intelligence: Databases and Information Management
6. Telecommunications, the Internet, and Wireless Technology
7. Securing Information Systems
PART III. Key System Applications for the Digital Age
8. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
9. E-Commerce: Digital Markets, Digital Goods
10. Improving Decision Making and Managing Knowledge
PART IV. Building and Managing Systems
11. Building Information Systems and Managing Projects
12. Ethical and Social Issues in Information Systems (Available online at www.pearsonhighered.com/laudon)