Table of Contents

• Part 1: Key principles of leadership
• Chapter 1: Different types of teams
• Chapter 2: Role and responsibilities of team leaders
• Chapter 3: Leadership styles and required attributes
• Part 2: Creating the environment to make it work
• Chapter 4: Continuous improvement
• Part 3: Practical implementation
• Chapter 5: Operational management
• Chapter 6: Recruitment and induction
• Chapter 7: The art of motivation
• Chapter 8: Giving and receiving feedback and the appraisal process
• Chapter 9: Recognition and reward and the development of your team
• Chapter 10: Team enablement/empowerment and delegation
• Chapter 11: Problem-solving activities/quality improvement
• Part 4: Communication strategy
• Chapter 12: Effective communication
• Chapter 13: Breaking down inter-team/departmental barriers
• Chapter 14: Handling conflict
• Part 5: Career management
• Chapter 15: Planning for the future

About the Author

Pat Wellington is a management consultant who specialises in leadership, the management of change, team building and personal effectiveness. Her assignments not only help build skills and competencies but also bring tangible results in terms of increased productivity and profitability. She has worked with engineers and technical staff in a broad range of industry sectors both in the UK, Europe and SE Asia.


Niall Foster is a consultant and interim director. Niall aligns an organisation's vision, strategies and teams with it's technology, processes and culture to realise bottom line results in the oil and gas, petrochemicals, power and water, IT, medical, and finance sectors.