PrefaceChapter 1: More Than a Moment
Chapter 2: Purpose
Chapter 3: Priorities
Chapter 4: Process
Chapter 5: Performance
Chapter 6: Problem Solving
Chapter 7: You
Chapter 8: Committing to Clarity
Acknowledgments
Appendix: Developing Clarity Through Mindfulness Meditation
Index
Karen Martin, president of global consulting firm TKMG, Inc., and the online learning destination TKMG Academy, Inc., is a leading authority on Lean management and business performance improvement. A skilled change agent, she teaches effective ways to design work systems, grow market share, build organizational capabilities, and accelerate improvement. A popular keynote speaker, she is the author of The Outstanding Organization and coauthor of Value Stream Mapping, both Shingo Research Award winners, as well as coauthor of two other titles on business performance improvement.
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