Table of Contents

Introduction
How to Use This Book
Part One Getting To Know You
1 A Great Moment
2 Alphabet Improv
3 Emotional Review
4 Facts of My Life
5 Autodidacts Anonymous
Part Two A Great Place To Work
6 Good Enough
7 Made to Order
8 Meeting Meddlers
9 See it and Believe it
10 Verbology
Part Three On The Same Team
11 Common Values
12 Secret Buddies
13 Testimonials
14 Show and Tell
15 Puzzle Masters
Part Four Productivity Boosters
16 The 10-Minute Solution
17 Grid Luck
18 Nothing New
19 Tell Me How to Treat You
20 Priority Pie
Part Five Help Them Help You
21 Problem Solvers
22 Information Relay
23 The Absolutes
24 We Hold These Truths
25 Here’s What I Would Do
26 Brick by Brick
Part Six Out of The Clear Blue Sky
27 Phictional Philanthropy
28 Job Aid Jamboree
29 Colors for Sale
30 All the News
31 Never Been Played Before
Part Seven Knowing When To Follow
32 Leadership Haiku
33 Every Which Way to Lead
34 Quotation Quest
35 Remembering Greatness
Part Eight What You Say And What You Don’T
36 Three-Way Communication
37 A Better Way to Say it
38 Attitude Charades
39 Nix the Negativity
40 Five Seconds to a First Impression
Part Nine Just for Fun
41 Before the Sun Goes Down
42 Name Droppers
43 Job Titles in Jest
44 Humor in the Air
45 Flip-Chart Frenzy
Part Ten On Your Own
46 Walk the Talk
47 The Practice of Praise
48 Boss’s Blueprint
49 Me, Myself, and My Leadership
50 To Be or Not to Be
About the Author

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide