Fishpond.co.nz has compiled this info so that you may be better informed about our affiliate program.
Frequently Asked Questions;
How will I be paid?
For non-New Zealand and Australian based affiliates we pay using your PayPal account. For
New Zealand and Australian affiliates we can pay by cheque, bank transfer or PayPal.
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What is the minimum amount I have to earn before I will be paid?
The minimum payment threshold is $20. Once you have reached affiliate earnings over $20 you will be paid by your nominated payment method. All sales generated from your account are first held for 30 days to
allow for any cancellations or refunds by the customer. After this 30 day period, the amounts are released for payment to you.
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How often will I be paid?
Payments are made in the first week of each month. (If you have reached the minimum payment threshold of $20 after accounting for the 30 day stand down period
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What reporting metrics are available?
We provide many tools so that you can decide what works best on your website. On your "Affiliate Summary" page, you will be able to view the number of impressions, visits, your conversion rate, total sales, average sales value and your total commission earnt so far. (Each of these terms is explained further).
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Do I have to list my site on the Current Affiliates page?
No, this is optional. You can specify whether you would like your site listed when you sign-up to the programme. After joining, this option can be changed at any time.
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Why hasn't my site been listed on the Current Affiliates page yet?
This information needs to be screened by the affiliate administrator before going live on Fishpond.co.nz Any future changes you make to your listing will also need to be approved before relisting. This usually takes 2-3 days.
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What is the cookie life-time?
30 days. If a visitor to your site clicks-through to Fishpond.co.nz, doesn't buy anything but visits up to a month later and does make a purchase, you will be credited for the sale.
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Can I use a link to a category or bestsellers page and earn affiliate revenue?
Yes, you can. Just append &ref=XXX to the end of the URL you want to link to where XXX is your affiliate I.D. For example: to provide a link to our best-selling Cooking books, use: http://www.fishpond.co.nz/bestsellers.php?cPath=282&ref=XXX
Note that links to individual products can be build with the tool at https://www.fishpond.co.nz/affiliate_banners_product.php
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Can I use one affiliate account on multiple websites?
Yes, you can use the same id in the links to record commission across multiple websites. However if you need to track performance between the different sites, you will need to create separate accounts.
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Do I recieve commission for sales of gift vouchers?
Yes, normal commission applies to gift vouchers. You can learn more about Fishpond's voucher options at this link.
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