Mark Miller serves as the Vice President of High Performance
Leadership at Chick-fil-A, Inc. He began his career at Chick-fil-A
more than four decades ago as an hourly team member in one of the
chain's local restaurants. Shortly thereafter, he became the 16th
corporate employee when he went to work in the warehouse. Since
that day, he has served in leadership roles across the business
including, Corporate Communications, Quality & Customer
Satisfaction, Restaurant Operations, Training & Development, and
more. During Mark's tenure, Chick-fil-A's annual sales have grown
from $75 million to almost $20 billion.
For the last 25 years, Mark has focused his energy on serving
leaders- helping them grow themselves, their teams, and their
organizations. He has traveled the world encouraging and equipping
leaders. Mark began writing years ago when he teamed up with Ken
Blanchard to write the international bestseller, The Secret. Over
one million copies of Mark's books are in print in 25 languages.
Culture Rules is his 11th book to date.
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