Table of Contents

Introduction: The Critical Skill of Management 1. Select the Right People 2. Think Through the Job 3. Write Out the Job Description 4. Find Suitable Candidates 5. Interview Effectively 6. Practice the Law of Three 7. Probe Past Performance 8. Check Resumes and References Carefully 9. Select People Properly 10. Use the Best Predictor of Success 11. Negotiate the Right Salary 12. Start Them Off Right 13. Start Them Strong 14. Solve Problems Quickly 15. Improve Performance Professionally 16. Assume the Best of Intentions 17. Satisfy Their Key Needs 18. Practice Participative Management 19. Make Them Feel Important 20. Create a Great Place to Work 21. Focus on the Person Continually, Summary: Bringing It All Together

About the Author

One of the world's most widely known business speakers, Brian Tracy addresses more than 250,000 people annually, in corporations large and small, all over the world, on the subjects of strategy, management, personnel selection, hiring, firing, and motivating people. He is author of 24 books, including Maximum Achievement- Strategies and Skills That Will Unlock Your Hidden Powers To Succeed, Eat That Frog- 21 Great Ways to Stop Procrastinating and Get More Done in Less Time, and The 100 Absolutely Unbreakable Laws of Business Success, and has produced more than 300 audio and video programs.