Table of Contents

Preface
Introduction to the Second Edition
The Challenge
The Empowering Manager
The Land of Empowerment
The First Key: Share Accurate Information with Everyone
The Second Key: Create Autonomy through Boundaries
The Third Key: Replace Hierarchical Thinking with Self-managed Teams
The Three Keys in Dynamic Interaction
Give Everyone the Information to Act
Boundaries Are Guidelines for Action
Allow Teams to Become Self-managed
Persist in Your Belief in Empowerment
The Empowerment Game Plan
Epilogue
Acknowledgments
About the Authors
Services Available

About the Author

Ken Blanchard, an internationally recognized consultant and bestselling author, is chairman of the Ken Blanchard Companies. He is the author or coauthor of twelve previous books, including The One Minute Manager. His books have collectively sold more than twelve million copies and have been translated into twenty-six languages.
John P. Carlos is a Senior Consulting Partner with The Ken Blanchard Company, as well as a management consultant and trainer. He speaks internationally on topics such aslegendary service, leadership, and team spirit, as well as empowerment.
Alan Randolph is an internationally known management consultant, educator, author, and speaker. His client roster includes Caterpillar, Household International, and E.I. DuPont, among others. A senior Consulting Partner with the Ken Blanchard Companies, he is also a professor of management and director of global business practicums at the University of Baltimore's Merrick School of Business.

Reviews

"The most truthful, straight-talk book on managing people to come along in aeons. This is an exceptional tool for business." - Harvey Mackay, author of Swim With the Sharks Without Being Eaten Alive "The authors show that empowerment is more than an empty promise. A must-read for liberating the leader within people." - Barry Z. Posner, co-author of The Leadership Challenge and Credibility