About the Author

Kathleen (Kitty) Hass is the world's leading expert in strategic business analysis and complex project management. She has written dozens of articles and nine books, including the renowned series The Business Analysis Essential Library; The Enterprise Business Analyst- Developing Creative Solutions to Complex Business Problems; and Managing Project Complexity- A New Model, which was awarded PMI's David I. Cleland Literature Award. She is a director on the IIBA board and is on the BA advisory boards for Capella University and the University of California, Irvine.