Table of Contents

Chapter 1: To Meet or Not to Meet...That Is the QuestionChapter 2: Meeting Management Best PracticesChapter 3: Facilitation -- It's an Art and a ScienceChapter 4: The Business Analyst's Facilitation ToolkitChapter 5: Requirements Elicitation MeetingsChapter 6: Requirements Analysis MeetingsChapter 7: Requirements Specification Review MeetingsChapter 8: Deliverable Verification and Validation MeetingsChapter 9: Closing Comments

Promotional Information

The Art and Power of Facilitation: Running Powerful Meetings provides powerful tools to facilitate meetings, seminars and workshops for successful results.

About the Author

Alice Zavala, PMP is a Senior Project Management Consultant with Management Concepts. With over 30 years experience in business analysis, project management, process engineering, adult education, and information technology, she has worked in both the corporate and government environments. Prior to joining Management Concepts she served as the Director of Enterprise Project Office with CitiFinancial, and before that, Director of Client Services with Provent.
Kathleen Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. A prominent presenter, author, and lecturer in strategic project management and business analysis, Ms. Hass's expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.