Acknowledgments
Introduction: Answers about The Manager's Answer Book
Chapter 1. Attributes of a Great Manager
Chapter 2. Managing People
Chapter 3. Managing Teams
Chapter 4. Managing Communications
Chapter 5. Managing Projects -
Appendix: More Answers for Managers
Index
About the Author
Susan Benjamin, a consultant and management expert, has been helping businesses and other organizations improve for over 20 years. She has trained over 100,000 employees, and has appeared in The Wall Street Journal, The Chicago Tribune, USA Today and The New York Daily News. She lives in Washington, D.C.
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