Table of Contents

PART ONE Making Sense of Organizations. ONE Introduction: The Power of Reframing.

TWO Simple Ideas, Complex Organizations.

PART TWO The Structural Frame.

THREE Getting Organized.

FOUR Structure and Restructuring.

FIVE Organizing Groups and Teams.

PART THREE The Human Resource Frame.

SIX People and Organizations.

SEVEN Improving Human Resource Management.

EIGHT Interpersonal and Group Dynamics.

PART FOUR The Political Frame.

NINE Power, Conflict, and Coalition.

TEN The Manager as Politician.

ELEVEN Organizations as Political Arenas and Political Agents.

PART FIVE The Symbolic Frame.

TWELVE Organizational Symbols and Culture.

THIRTEEN Culture in Action.

FOURTEEN Organization as Theater.

PART SIX Improving Leadership Practice.

FIFTEEN Integrating Frames for Effective Practice.

SIXTEEN Reframing in Action: Opportunities and Perils.

SEVENTEEN Reframing Leadership.

EIGHTEEN Reframing Change in Organizations: Training, Realigning, Negotiating, and Grieving.

NINETEEN Reframing Ethics and Spirit.

TWENTY Bringing It All Together: Change and Leadership in Action.

TWENTY-ONE Epilogue: Artistry, Choice, and Leadership.

Appendix: The Best of Organizational Studies: Scholars’ Hits and Popular Best-Sellers.

About the Author

Lee G. Bolman holds the Marion Bloch Missouri Chair in Leadership at the Bloch School of Business and Public Administration at the University of Missouri–Kansas City. He consults worldwide to corporations, public agencies, universities, and schools. He lives in Kansas City, Missouri.

Terrence E. Deal is the retired Irving R. Melbo Clinical Professor at the University of Southern California's Rossier School of Education. He now writes and makes wine in San Luis Obispo, California. He is the coauthor of sixteen books, including the best-selling Corporate Cultures (with A. A. Kennedy, 1982) and Managing the Hidden Organization (with W. A. Jenkins, 1994). He lives in San Luis Obispo, California.