Table of Contents

Introduction ix

Chapter 1 The New End-User Model 1

The Evolution of the End User 1

An End-User Service Catalog 2

How Do View, Mirage, and Horizon Workspace Deliver a Service Catalog? 3

Considerations for Deploying View, Mirage, and Workspace 4

An Introduction to VMware View, Mirage, and Workspace 18

VMware View 18

VMware Mirage 21

VMware Workspace 24

Summary 25

Chapter 2 VMware View Architecture 27

Introduction 27

Approaching the Design and Architecture 27

Phase I: Requirements Gathering and Assessment 28

Phase II: Analysis 29

Phase III: Calculate 30

Phase IV: Design 32

VMware View Server Architecture 33

VMware View Connection Server 34

VMware View Replica Server 34

VMware View Security Server 35

Local Mode VMs 38

VMware View Transfer Server 39

Summary 51

Chapter 3 VMware Workspace Architecture 53

Introduction 53

Approaching the Design and Architecture 53

Planning Considerations 54

IP Pools 55

Network Services 55

NTP 57

Authentication 58

Certificates 60

SMTP 62

External Storage 62

PostgreSQL 65

Postgres Availability 67

Postgres Clusters 71

Summary 74

Chapter 4 VMware View Implementation 75

VMware View Deployment and Design Considerations 76

Installing VMware View 80

Configuring the View Connection Server 85

Adding vCenter Server 89

Configuring View Replica Server 92

The Event Database 93

Security Servers 95

Firewall Rules 96

Adding the Security Servers 97

Installing the View Agent 99

View Agent Custom Setup Options 100

Installing the View Client 101

Working with Certificates in View 103

Creating Certificate Templates 105

Summary 111

Chapter 5 VMware Workspace Implementation 113

VMware Workspace Deployment and Design Considerations 113

Workspace Implementation: Initial Setup 115

Workspace vApp Appliances 115

Workspace Configurator VA 116

Workspace Service VA 116

Workspace Connector 116

Workspace Data VA 116

Workspace Gateway VA 116

Deploying the Workspace vApp 118

Workspace Initial Configuration 120

Workspace Setup Wizard 122

Security Exception 123

Navigating the Administrative Console 135

Enable Workspace Data Module 135

User Entitlement 138

Configuring CoS in Data 140

Enable Integration with View 142

Launch a View Pool 144

Web Applications: SaaS 145

Modifying Workspace Data Module Storage 148

Add Additional VMDKs for Storage 149

Upgrading a Workspace Environment 152

Enabling Workspace with NFS 152

Installing the Workspace Agent on Client Endpoints 153

Workspace Windows/OS X/iPad/Android Client Deployment 153

Using SSL Certificates in Workspace 156

Applying an SSL Certificate from a Trusted Third-Party CA 157

Applying an SSL Certificate from an Internal or Nontrusted External Certificate Authority 158

Summary 158

Chapter 6 Integrating VMware View and Workspace 161

VMware View and Workspace Integration Considerations 163

VMware Workspace and View Integration 165

Troubleshooting Certificate Errors 174

Add a SAML 2.0 Authenticator 176

Manage Authenticators 177

Scaling View and Workspace Deployment 179

Summary 183

Chapter 7 View Operations and Management 185

VMware View Operations 185

Using View Access Groups 185

Types of Desktop Pools 187

Automated Desktop Pools 188

Manual Desktop Pools 188

Microsoft RDS Desktop Pool 189

Creating Desktop Pools 189

Power Settings 197

Pool Settings 200

View Composer 206

vCenter Settings 209

Provisioning Settings 211

Sysprep or QuickPrep? 212

Entitlement 213

Replicas 214

Refresh 214

Recompose 215

Rebalance 216

Managing Persistent Disks 216

Backing Up View 218

Replacing Certificates 221

Composer and Certificates 225

Summary 226

Chapter 8 VMware Workspace Operations 227

Operation of VMware Workspace 227

Dashboard 230

Users & Groups 230

Entitlement 232

Remove Users 233

Catalog & Modules 233

ThinApp Integration 234

Policies 236

SAML Overview 237

Auditing and Tracking 239

Workspace Clients 240

Horizon Files 242

Enable Horizon Files 242

Add Additional Data VAs 245

System Diagnostics 246

Summary 247

Chapter 9 VMware Horizon Mirage 249

VMware Horizon Mirage Deployment and Design Considerations 249

Horizon Mirage Planning 251

Horizon Mirage Components 251

Prerequisites 253

Storage Considerations 256

External Dependencies 256

Mirage Architecture 256

Deploying Horizon Mirage Management Server 257

Horizon Mirage Server 264

Mirage Day-to-Day Administration 265

Horizon Mirage Endpoint Restoration 268

Horizon Mirage Base Layer 269

Deploying Mirage Base Layer 272

Horizon Mirage Layer Updates 273

Horizon Mirage Endpoint Migration 274

Horizon Mirage File Portal 277

Horizon Mirage Web Management 279

Horizon Mirage Driver Library 280

Horizon Mirage Collections 283

Horizon Mirage Application Layers 285

Horizon Mirage Reports 287

Horizon Mirage Logs 288

Summary 289

Chapter 10 Multimedia 291

How Do You Deliver a Rich End-User Experience? 292

vSGA, Virtual Shared Graphics Acceleration 295

Configuring ESXi for sVGA 296

VMware View with vSGA 298

vDGA, Virtual Direct Graphics Acceleration 300

Enhancements in PCoIP 300

Building a Performance Test Environment 302

Installing and Configuring WANem 305

Installing and Configuring Wireshark 309

Tuning PCoIP 312

Tuning Parameters 313

Further Analysis 318

PCoIP Bandwidth Utilization 320

PCoIP Connection Quality 320

PCoIP Packet Counts 320

PCoIP Connection Latency 321

Encoding Graphs 321

The Impact of Load 323

Setting Up VMware ViewPlanner 325

Setting Up the Client Desktop 327

Summary 328

Chapter 11 Integrating Lync and VMware View 329

Microsoft Lync and VMware View 329

Microsoft Lync 2013 331

Creating a Lync Environment 332

Preparing for Lync 2013 332

Lync 2013 335

Windows 2012 and .NET Framework 3.5 335

Installing Lync Server 339

Build and Publish a Lync Topology 343

Set Up Users and Test Lync 352

View Desktops 355

View Clients 357

Verifying the Plug-In 358

Summary 360

Chapter 12 Performance and Monitoring of VMware Horizon 361

Performance Monitoring Solutions 362

Establishing a Performance Baseline 363

Xangati VDI Dashboard 364

Liquidware Labs Stratusphere UX 369

VMware vCenter Operations Manager 377

vApp Overview 380

vCOps for View Adapter 380

Summary 394

Appendix A A Design Questionnaire Worksheet 397

Appendix B VMware View Network Ports 403

 

9780133479089   TOC   5/27/2014

 

About the Author

Stephane Asselin, with his 22 years of experience in IT, is an architect in the End-User Computing business unit at VMware. In his recent role, he had national responsibility for Canada for EUC planning, designing, and implementing virtual infrastructure solutions and all processes involved. At VMware, Stephane has worked on EUC presales activities, internal IP, and he has worked as a technical specialist lead on beta programs. He has also done work as a subject matter expert for Horizon Workspace, View, Mirage, vCenter Operations Manager, and ThinApp projects. Previously, he was with Computer Associates as a senior systems engineer, where he worked on enterprise monitoring presales activities and as a technical specialist. As a senior consultant at Microsoft, he was responsible for the plan, design, and implementation of Microsoft solutions within major provincial and federal government, financial, education, and telcos.

 

In his current role in the EUC business unit at VMware, he’s one of the resources developing enablement materials for all products of the Horizon Suite and technical documentation for training. Knowledge transfer to customers is a key element of his current role. Stephane has co-produced whitepapers such as “VMware Horizon Mirage Branch Office Reference Architecture” and “Horizon Workspace Reference Architecture.” In addition, he runs the popular website myeuc.net.

 

Paul O’Doherty works for the CTO office of OnX enterprise solutions as a cloud solutions and EUC specialist, specializing in the architecture and delivery of cloud-based infrastructure and end-user services. Paul has written several books, including VMware View 5: Building a Successful Virtual Desktop, released by VMware Press. Prior to that, Paul spent 10 years as the managing principal consultant at Gibraltar Solutions architecting and delivering end-user computer and virtualization environments in Fortune 500 companies involving VMware, VMware View, Citrix XenApp, and XenDesktop technologies. Paul has a broad range of infrastructure experience and has achieved numerous industry certifications, such as VCP, CCEA, MCITP, and RCSP, and is recognized as a VMware vExpert. In addition, Paul maintains a popular blog at http://virtualguru.org and has contributed to sites such as http://virtualization.info and is reoccurring speaker at VMUG sessions and other technical conferences.