Table of Contents

Introduction to The Business of Writing Using The Business of Writing The writing process Acknowledgements 1 Thinking critically What is critical thinking? Reading critically Writing critically 2 Reviewing the literature: Writing summaries, critiques, annotated bibliographies and literature reviews Reviewing the literature Writing a summary Writing a critique Writing an annotated bibliography Writing a literature review 3 Writing essays Reasons for writing essays Expectations about essays Writing takes time Steps to successfully writing essays Introduction and conclusion Your final copy What to do when the essay is returned to you Example of a good essay 4 Writing reports Reasons for writing reports Common types of reports Steps for writing good reports Report format and form Further considerations Examples of reports 5 Analysing case studies What are case studies? Reasons for analysing case studies Case study analysis formats Example case study and associated guidelines for analysis Steps to successfully analysing a case study 6 Taking exams: Essays, short answers and paragraph-type answers Reasons for written exams Expectations about essays and other written exams Preparation strategies Exam-taking strategies 7 Writing business letters, memos, e-mails and presentations Types of business correspondence Writing business letters Writing business memoranda (memos) Writing business e-mail messages (e-mails) Writing seminar presentations 8 Referencing Reasons for referencing Plagiarism Materials you might be referencing Different referencing systems Acknowledging sources in your text Reference lists and bibliographies Constructing a reference list using APA format Example reference list 9 Using tables and figures Reasons for using tables and figures When to use tables and figures How to construct tables How to construct figures Writing about the key features of tables and figures Appendix A: Comprehending the question or task Key instruction words Appendix B: Using visual and written signposts for the reader Visual signposts Written signposts Examples of signposting and transitional words and phrases Appendix C: Expressing considered opinion about others' ideas Reporting verbs Author or information prominence Appendix D: Revising, editing, proofreading and presenting written work Revising your written work Word limits Editing and proofreading Layout and presentation Submission Appendix E: Using marking criteria and marker feedback Using marking criteria Using marker feedback Glossary References Bibliography Index

About the Author

Emmanuel Manalo (PhD in Psychology) is Associate Professor and Head of the Student Learning Centre (SLC), Centre for Academic Development at the University of Auckland. He is author of more than 70 academic publications on the topics of learning strategies, graduate education, intercultural education, and communication skills development. Glenis Wong-Toi (MA(Hons) in Psychology, PGDipAppPsych) is a Senior Tutor of the SLC. She is a specialist in assessment and remediation of learning disabilities, and is a former co-ordinator of the SLC's business communication skills development programme. Julie Trafford (MSc(Hons) in Geography) is a Senior Tutor at the SLC. She co-ordinates the SLC's courses and support programme for summer school students. She is the author of numerous publications, and has presented papers on graduate student instruction and support at international conferences. She is currently working towards a PhD in the area of student learning.