Here at Fishpond we are a friendly bunch of hard-working people who love selling stuff online. We have been selling great products via our Fishpond websites that extend all over the world for the last 14 years, so you could say we know what we are doing!
We are proud to be a Kiwi owned company and have a team of about 110 Fishponders based in NZ, AU, the UK and the US. Every single one of us are deeply passionate about you having a great online shopping experience with us.
We source our high quality products from all around the globe. Our mission is to provide you access to great products you can’t easily find on other websites, at the best possible price. We have been in this game for a long time now and so you can feel confident you are dealing with a business who really cares about the quality of service you receive.
We have an online pool of over 25 million products ranging from books and movies to toys, sports equipment and even kitchen gadgets. We source these items from all over the world and take away any of those old geographical barriers that stopped these types of items landing right on your front door in the past.
Because we have been in the business for years, we know what good customer service looks like. Once you have ordered an item with us, you can expect the very best of care, right down to our team members checking and carefully packing your item to be delivered right to your doorstep.
How Fishpond Works
Fishpond works with suppliers from all over the world* to bring you a huge range of great products (over 25 million in fact!) that you often can’t find on local websites or in stores, at great prices, including free delivery. Or, if it is an item we have in stock in our NZ warehouse, it's a $3.95 flat rate delivery fee.
Our goal is to reach all our customers, wherever they may be across the globe. To achieve this, we have taken away all traditional geographical barriers so that it doesn’t matter where you live, Fishpond can deliver right to your front door.
We work with our suppliers everyday to ensure that Fishpond is the best place for our customers to shop and find what they are looking for, all at the best price possible.
Because we are moving items all over the world, sometimes things pop up that can slow things down, but we will be sure to keep you up to date and you will know exactly when you can expect your items to arrive.
We know what we're doing.
We’ve been in the online shopping business since 2004 so we know what we are doing, and we guarantee that you can trust us, our products and our service.
* Since we don’t hold stock ourselves, we do rely on third parties. Occasionally they make mistakes (we are only human) meaning a product we thought was in stock may be unavailable — in which case we’ll let you know as soon as we can and work through options with you.
"No improvement necessary. Everything went smoothly and efficiently. It was my first experience dealing with you and it will not be the last".
"Very happy with Fishpond, large inventory and really good service."
"Very good pricing and included postage which is always a temptation. All very well executed and really no need for any improvements!"
"I am extremely impressed with Fishpond. My orders have always been delivered in the promised timeframe and I have been advised of orders progress regularly. Prices are competitive and the range of products available is great. Thank you."
In the last 12 months we have
sold a product every 1
gained a new customer every 1
1 Based on our statistics.
Fishpond is part of a larger Kiwi business called WorldFront. WorldFront was born from a project within Fishpond, where we decided to combine what we had learnt from selling on our own sites, with our very smart pricing and logistics platform to sell on various other marketplaces all around the world. We are extremely proud to now be sellers on a number of huge marketplaces globally, including Amazon, eBay, B2W, Walmart and TradeMe just to name a few. Find out more at www.worldfront.co