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Help Desk - Ordering & Shipping

 

Date of Birth Verification for Age-Restricted Products

Why do I need to enter my date of birth?

Some products are age-restricted. We ask for your date of birth to confirm you're old enough to purchase these items.


When will I be asked?

You'll only be asked if your order contains an age-restricted product.


Why do you store my date of birth?

We store it so you don't need to enter it again the next time you purchase an age-restricted item. Your date of birth will only ever be used to verify you are old enough to purchase age-restricted items.


Is my information secure?

Yes. Your date of birth is stored securely and handled in accordance with our Privacy Policy.


What if I entered the wrong date of birth?

Please contact our Customer Care team and we'll be happy to help.


Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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