Help Desk - About Fishpond.co.nz
Regulatory and Compliance Team
Fishpond’s regulatory and compliance team are made up of a qualified and experienced team.
The team is responsible for Identification, Prevention, Monitoring and detection, Resolution and advisory.
We work with the Police, Government agencies such as the Ministry of Business, Innovation and Employment, Commerce Commission, Ministry of Primary Industries, Sell Yours and SmartSell sellers and buyers to name a few.
With Government agencies our liaison is mainly in terms of the various acts from Fair Trading, Films, Videos and Publications Classification Act, Medicines Act, Radiocommunications Regulations and Animal Product Act.
Website safety, Fraud detection, helping with Police investigations and compliance with the various acts are all important in terms of maintaining Trust and Safety of our customers.
If you have any questions, please contact us
Can't find the answer to your question?Send us an email and we'll respond within 24 hours.
Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.