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Fishpond.co.nz
SmartSellTM - The New Way to sell Online
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Warehouse Stock Clearance Sale

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Help Desk - Ordering & Shipping

 

  • What are your shipping rates?
  • How do I place an order with Fishpond.co.nz?
  • Can you tell me about products from second level suppliers?
  • How does an e-Gift work?
  • Will items with different shipping times be sent separately?
  • What payment methods can I use?
  • What is Quote Me?
  • What's the Wishlist for?
  • Why can't my order be delivered to a PO Box?
  • How do I add another product to my order?
  • How do I delete an item from my shopping cart?
  • What do the different product statuses mean?
  • What is Group Buy?
  • Can I pick up my order?
  • What does 'Quantity Available' mean?
  • What does 'Order Delayed Staff Checking' mean?
  • Does Fishpond allow overseas based third party sellers?
  • Can I return a Sell Yours item?
  • How can I tell if a product page is for digital music?
  • Can I obtain a credit account and use a purchase order to shop?
  • Learn about Fishpond's Image Search
  • How do I change my delivery address?
  • Fishpond Scan It Buy It
  • What happens if I change my mind about my digital music purchase?
  • How do I change the quantity of an item in my shopping cart?
  • How do I change my payment method?
  • I received a shipped notification by email. When should I expect my order to arrive?
  • How do I cancel a product from my order?
  • What is Fishpond's phone number?
  • Where's my order?

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