COVID-19 Response at Fishpond

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Help Desk - Affiliates


When and how are affiliates paid?

Once a payment threshold of $20 is reached, payments will be made on a monthly basis, approximately 40 days after the end of the month using the method you have specified.

All sales generated from your account are first held for 30 days to allow for any cancellations or refunds by the customer. After this 30 day period, the amounts are released for payment to you.

For non-New Zealand based affiliates we pay using your PayPal account. For New Zealand affiliates we can pay by cheque, bank transfer or PayPal.

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Send us an email and we'll respond within 24 hours.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.