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Help Desk - Refunds and Returns
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Can I return an item I purchased on Fishpond.co.nz?
My book contains a mis-print, what should I do?
My order was damaged in transit, can I return it for a replacement or refund?
The hardcover book I received appears to have poorly cut page edges, should I return it?
What is a Restocking Fee?
I've completed the returns form. When will I receive my refund?
My order has been cancelled. Where's my refund?
What is Fishpond's phone number?
