Help Desk - About Fishpond.co.nz

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23rd December - Holiday deliveries

For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.

Possible delays may occur due to the upcoming Christmas and New Year holidays.

Wishing you and your family a safe and happy holiday.

The Team at Fishpond

21 June - Delivery delays expected due to severe weather

With this wild and crazy weather we're having all over the country, we are expecting some delivery delays over the next few days.

Roads and some airports are expected to be closed, making deliveries very difficult.

Rest assured we will continue to monitor the situation and will be back on schedule with your deliveries as soon as possible.

Easter and ANZAC break

Most of our staff are taking time off, but we will still be able to answer some urgent queries. Couriers are also taking a break, so please allow some extra time for your orders to arrive next week before contacting us. Have a safe and happy Easter and ANZAC break.

Easter iPad 1 WI-FI 3G - 16GB Giveaway

Simply click through to our website, complete any purchase and leave your order number or email competition@fishpond.co.nz, and you're automatically in the draw to win the Easter iPad 1 WI-FI 3G - 16GB Giveaway. The winner will be drawn on Tuesday 26th April. Don't forget to check out our Facebook page to see who the winner is. Happy Online Shopping.

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7th April - Want to Win a Little Tikes Playground? Keep Reading...

Simply place an order on Fishpond, leave your order number on Facebook or email it to competition@fishpond.co.nz and you'll automatically be in the draw to win a Little Tikes Playground! The winner will be drawn on Monday 11th April. Don't forget to check out our Facebook page to see who the winner is. Happy shopping!

5th April - Congratulations to Our iPad 2 Winner!

Congratulations to Brenda Whitton! She is the very excited winner of our iPad 2 giveaway. This will be on its way to you soon, Brenda - we're sure you are going to love it! Check out your inbox or our Facebook page for details of our latest competition.

17th March - Delivery Delays for Christchurch Customers

We have been advised by DX Mail that there have been delivery delays affecting parcels sent between 28/02/11 - 16/03/11 due to the recent earthquake. They have confirmed that orders that were dispatched on 14/03/11 onwards will be released today and should arrive within the next few days. If your item shipped between 28/02/11 - 13/03/11 and has still not arrived, please contact DX Mail on 0800 800 230 as soon as possible to confirm your delivery details.

28th March-Chance to Win a iPad 2, Entry Ends This Weekend! Simply complete any purchase and leave your order number on this link CLICK ME or email competition@fishpond.co.nzand you're automatically in the draw to win the iPad 2 with Wi-Fi 16GB Giveaway. The winner will be drawn on Monday 4th April. Don't forget to check out our Facebook page to see who the winner is

17th March - Congratulations to Susan Bryant

Susan is now the proud owner of the Sony Blu-Ray Home Theatre System as she was the lucky winner of our give away that was drawn on Monday. She has told us that she has received it and it is awesome! Keep checking your inbox as you will have a chance to win some more giveaways soon!

17th March - Delivery Delays for Christchurch Customers We have been advised by DX Mail that there have been delivery delays affecting parcels sent between 28/02/11 - 16/03/11 due to the recent earthquake. They have confirmed that orders that were dispatched on 14/03/11 onwards will be released today and should arrive within the next few days. If your item shipped between 28/02/11 - 13/03/11 and has still not arrived, please contact DX Mail on 0800 800 230 as soon as possible to confirm your delivery details.

8th March..And the Winner is....Vincent Cantwell!

Congratulation to Vincent Cantwell from Motueka, the winner of our iPod Touch give away last week. Check your inbox shortly to see what our great giveaway is this week. I will give you a hint - starts with Sony and ends with Blu-Ray Home Theatre System!

3rd March - iPod touch giveaway this week!

We are giving away an iPod touch (4th Generation) this week! The draw will be made on Monday 7th March. Just make a purchase up to midnight Sunday and you go into the draw automatically. Good Luck!

23rd December - Holiday Deliveries

For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery due to possible delays caused by the upcoming Christmas and New Year holidays. Wishing you and your family a safe and happy holiday! The Team at Fishpond

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Announcements

Easter and ANZAC break

Most of our staff are taking time off, but we will still be able to answer some urgent queries.

Couriers are also taking a break, so please allow some extra time for your orders to arrive next week before contacting us.

Have a safe and happy Easter and ANZAC break.