Win at Work offers invaluable advice on how to get on, get ahead and succeed at work, with tips on dealing with difficult people, working in a team and making a great impression
Shaun Belding is CEO of The Belding Group of Companies Inc., a company that trains and measures customer service and workplace performance. With over 20 years of international research and experience, Shaun is considered one of the leading global experts on motivation, positive workplace performance; and dealing with the difficult people we meet in our work environments - difficult customers, bad bosses, poor managers, scary clients and rude coworkers. Shaun has authored a number of other books, and is now a sought-after speaker for AGMs, conferences and events on customer service, success strategies and motivation.
"These tips from Shaun Belding will help you develop the positive attitude you need to make your dreams a reality. Win at Work is a winning formula for success!" Ken Blanchard, coauthor of The One Minute Manager and Leading at a Higher Level