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The Trusted Leader
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Table of Contents

PART ONE: RELATIONSHIPS: THE MISSING LINK IN GOVERNMENT REFORM Introduction: The Context for Leading Democracy - Terry Newell, Peter Ronayne, and Grant Reeher Values-Based Leadership for a Democratic Society - Terry Newell PART TWO: BUILDING RELATIONSHIPS WITHIN THE ORGANIZATION Self-Awareness and Leadership Success - Alfred L. Cooke and Beverly R. Fletcher E?ective Conversations: The Genetic Code of Relationships - Len Kill Kelley and Debra Robinson Coaching: A Leadership Imperative for the 21st Century - Ron Redmon Leading for Team Success - Gail Funke Building High-Performance Organizations - Gerry Brokaw and John Pickering PART THREE: BUILDING RELATIONSHIPS ACROSS ORGANIZATIONAL BOUNDARIES The Diversity Opportunity - Tom Gordon, Allison Linney, Michael Rawlings, and Kristinia Energia Naranjo-Rivera Collaborating Across Organizational Boundaries - Russ Linden Career-Political Relationships: Going Beyond a Government of Strangers - Robert Maranto Working with Congress: Building Relationships across the Constitutional Divide - Grace Cummings Engineering Experiences that Build Trust in Government - Lou Carbone From E-Government to E-Governance: Harnessing Technology to Strengthen Democracy - Grant Reeher and George Mitchell Global Leadership: Strengthening a Skeptical World's Trust in America - Peter Ronayne Conclusion: What, Then, Is the Job of the Government Leader? - Dan Fenn

About the Author

Terry Newell is currently director of his own firm, Leadership for a Responsible Society. He has also served as dean of faculty at the Federal Executive Institute in Charlottesville, Virginia. His publications have addressed such issues as values and ethics in leadership, organizational change, and diversity and its effects on organizations and leaders. Newell has also worked at the U.S. Department of Education, where we was director of training and managed innovative grant programs for teacher education and training as well as for educational reform. Grant Reeher is associate professor and director of graduate studies in the political science department at Syracuse University's Maxwell School of Citizenship and Public Affairs. He is also a Senior Research Associate at Maxwell's Center for Policy Research, and on the adjunct faculty at the Federal Executive Institute. In addition, during 2004-2005 he was a Visiting Senior Research Fellow at George Washington University's Institute for Politics, Democracy, & the Internet. He is the author or coauthor of, among other works, First Person Political: Legislative Life and the Meaning of Public Service;Narratives of Justice: Legislators' Beliefs about Distributive Fairness; and Click on Democracy: The Internet's Power to Change Political Apathy into Civic Action. He has also published numerous editorial essays in newspapers around the country, and frequently appears on television and radio news and public affairs programs. Peter Ronayne is the dean of faculty at the Federal Executive Institute where he also directs the Leadership for a Democratic Society program and co-founded FEI's Center for Global Leadership. He is the author of Never Again?: The United States and the Prevention and Punishment of Genocide since the Holocaust and co-authored the most recent update of Biography of an Ideal, a history of the U.S. civil service for the United States Office of Personnel Management. He is currently writing a biography of Secretary of State Madeleine Albright and is at work on a project that chronicles the history of Generation X.

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