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Chapter 1: Rise of Toyota incl. Toyota Way and TBP; Chapter 2: Oil Crisis and Recession; Chapter 3: Recall; Chapter 4: Recovery; Chapter 5: Lessons
Jeffrey K. Liker is the author of the bestselling The Toyota Way and 10 other related books. He is a professor of industrial and operational engineering at the University of Michigan and consults and speaks through his own consulting firm and The Toyota Way Academy. Timothy N. Ogden is cofounder of Sona Partners and a writer and editor who has developed nearly 20 business books for major publishers. His work has appeared in Harvard Business Review, Stanford Social Innovation Review, Strategy+Leadership, and Miller-McCune, among others.