Introduction 1
1 Knowledge Is Power, but Ignorance Is Bliss 11
2 Measuring Welfare 39
3 Psychology 79
with George Loewenstein and Russell Golman
4 Learning the Wrong Thing 109
with Oren Bar-Gill and David Schkade
5 Moral Wrongs 119
with Eric Posner
6 Valuing Facebook 135
7 Sludge 153
Epilogue 187
Acknowledgments 193
Notes 195
Index 227
Cass R. Sunstein, Robert Walmsley University Professor at Harvard Law School, was Administrator of the White House Office of Information and Regulatory Affairs in the Obama administration. He was the recipient of the 2018 Holberg Prize, one of the largest annual international research prizes awarded to scholars who have made outstanding contributions to research in the arts and humanities, social science, law, or theology. He is the author of The Cost-Benefit Revolution, How Change Happens (both published by the MIT Press), Nudge- Improving Decisions about Health, Wealth, and Happiness (with Richard H. Thaler), and other books.
"The book actually delivers something stranger and more interesting
than the announced thesis: a tour of human biases that end up
creating 'behavioral market failures.' Too Much Information doesn't
replace that generational certainty with a new one, but it does
make it impossible to continue regarding information disclosure as
an uncomplicated good."
- New York Times Book Review Sunstein's book is an invaluable font
of information about the many burdens of disclosing too much
information.
-Reason An accessible treatise on the need to ensure that
information improves citizens' wellbeing with a narrative [that] is
clear and relatable.
- Kirkus Reviews
"Sunstein writes in clear, accessible language throughout. This
balanced and well-informed take illuminates an obscure but
significant corner of government policy making."
-Publishers Weekly "Anyone who's ever tried to read Apple's Terms &
Conditions contract knows what this Harvard Law prof is talking
about as he weighs the legal and psychological implications, as
well as the benefits and drawbacks, of information disclosure."
-The Globe & Mail Classic Cass Sunstein: Keen insights and
bracingly clear prose fill every page. The chapter on Facebook
alone is a compelling reason to read Too Much Information.
- Robert H. Frank, H. J. Louis Professor of Management and
Professor of Economics, Cornell Johnson Graduate School of
Management; author of Under the Influence: Putting Peer Pressure to
Work Once again Cass Sunstein shows that evaluating policy
questions with evidence and rigor not only leads to better
governance but can be intellectually exhilarating.
- Steven Pinker, Johnstone Professor of Psychology, Harvard
University; author of Enlightenment Now Years at the White House
uniquely prepared Cass -- a worldrenowned behavioral scientist --
to write this important book. His mustread arguments about when
governments should and should not require companies to disclose
information draw on entertaining anecdotes supported by rigorous
research.
- Katy Milkman, Professor, The Wharton School of the University of
Pennsylvania; host of the Choiceology podcast Cass Sunstein offers
a unique and incredibly valuable perspective on information and how
it affects people's choices, presented in a masterful way.
- Linda Thunstrom, Assistant Professor, Department of Economics,
University of Wyoming Sunstein offers an endless supply of
thoughtprovoking and accessible examples to highlight the
fascinating questions at the heart of information disclosure
policy. This book changed how I think about what information to
seek out in my own life.
- Jacob Goldin, Associate Professor of Law, Stanford Law School
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