How does Fishpond Work?

Shop over a million Toys in our Huge New Range

Telling Training's Story
By

Rating
No matter how much trainers believe that their work is valuable, clients will always want solid, objective evidence that the training they're spending good money on is effective. Telling Training's Story provides the tools to do just that, allowing anyone to measure a training regime's effectiveness and prove it to customers. The book's central tool is the Success Case Method (SCM), and although the SCM is rigorous enough to convince even the harshest skeptic, it's also easy to understand. The book first explains how the SCM works, and then lays out a five-step plan that shows how to perform an SCM evaluation. Later chapters elaborate on the SCM process, providing in-depth instructions and guidelines. There are also four case studies that show how SCM evaluations were performed by global organizations. Filled with examples and checklists, Telling Training's Story levels the playing field by granting trainers the ability to prove what they know in their heart -- training works.
Product Details

Table of Contents

Preface 1. Making the Case for Training Impact 2. Step-by-step: How the Success Case Method Works 3. Success Case Method Strategy: Using Evaluation to Build Organisational Learning Savvy 4. Using Impact Models to Define Expectations for Results 5. Forging a Workable Evaluation Plan 6. Fishing for Success: the Success Case Survey 7. Sorting the Catch: Successes, Non-Successes, and Near-Misses 8. Getting the Stories Straight: the Success Case Interview 9. Going Forward from the Data: Success Case Conclusions Case Examples 10. Applying the Success Case Method to Sales Training at Grundfos in Europe and Around the Globe (Conny Bauer) 11. Applying the Success Case Method to Leadership Development and Coaching at Coffee Bean and Tea Leaf, Inc. (Scott Blanchard and Dennis Dressler) 12. Applying the Success Case Method to Executive Development at Allstate, Inc. (Tim Mooney and Debbie Kuby) 13. Applying the Success Case Method to Technical Training at Hewlett-Packard (Cheryl Brogan and Carmie Boutin)

About the Author

Robert O. Brinkerhoff, an internationally recognized expert in evaluation and training effectiveness, has provided consultation to dozens of major companies and organizations in the United States, South Africa, Russia, Europe, Australia, New Zealand, Singapore, and Saudi Arabia. Dr. Brinkerhoff's clients include leading companies and agencies in virtually all corporate, government agency, and non-profit sectors. An author of numerous books on evaluation and training, Dr. Brinkerhoff, has been a keynote speaker and presenter at hundreds of conferences and institutes worldwide. Many leading corporations and agencies have adopted his methods and tools for training evaluation and effectiveness.

Reviews

No messy statistics, no complicated formulae, no squishy metrics. Brinkerhoff's Success Case Method is a robust and elegant approach to delivering substantive and believable evaluation data about the measurable impact of training and HR interventions." --Marguerite Foxon, PhD, Principal Performance Technologist, Motorola "I like the approach that Brinkerhoff has used.... You, the reader will be able to adapt his solutions to your own." --Donald L. Kirkpatrick, PhD, author of Evaluating Training Programs: The Four Levels "The Success Case method is the most relevant and compelling way to put educational results in the right light, and reach the results you're after." --Louise Korver-Swanson, Senior Vice President, Executive Development, Bank of America "This book is a 'must' for anyone who is serious about learning solutions and the results they can produce. The Success Case Method is simple and practical while yielding compelling and reliable information on training results." --Dana Gaines Robinson, coauthor of Performance Consulting: Moving Beyond Training and Strategic Business Partner: Aligning People Strategies with Business Goals

Look for similar items by category
Home » Books » Business » Training » General
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling Telling Training's Story: Evaluation Made Simple, Credible, and Effective on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by Fishpond.com, Inc.
Back to top