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Technology Strategies for the Hospitality Industry
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Table of Contents

1. If You Think You Don't Need to Know About IT, Think Again! 2. Using Information Technology to Drive Competitive Advantage 3. Computing Essentials 4. Networks and Security 5. E-commerce 6. Restaurant Management Systems 7. Hotel and Resort Technology 8. Hotel Global Distribution Systems and Channels 9. Databases 10. Competing on Knowledge: How the Power of Information Can Enable Great Things 11. Technology in the Casino Industry 12. Technology for the Meetings and Events Industry 13. Strategic Hospitality Technology Investment APPENDIX I: Sample Request for Proposal (RFP)

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