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Social Engineering
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This is the first book to reveal and dissect the technical aspect of many social engineering maneuvers. From elicitation, pretexting, influence and manipulation all aspects of social engineering are picked apart, discussed and explained by using real world examples, personal experience and the science behind them to unraveled the mystery in social engineering. Kevin Mitnick-one of the most famous social engineers in the world-popularized the term 'social engineering'. He explained that it is much easier to trick someone into revealing a password for a system than to exert the effort of hacking into the system. Mitnick claims that this social engineering tactic was the single-most effective method in his arsenal. This indispensable book examines a variety of maneuvers that are aimed at deceiving unsuspecting victims, while it also addresses ways to prevent social engineering threats. It examines social engineering, the science of influencing a target to perform a desired task or divulge information. It arms you with invaluable information about the many methods of trickery that hackers use in order to gather information with the intent of executing identity theft, fraud, or gaining computer system access. It reveals vital steps for preventing social engineering threats. It includes a direct URL to a free download of the world's premiere penetration-testing distribution, "BackTrack 4 SE Edition" - geared towards "Social Engineering Tools". "Tools for Human Hacking" does its part to prepare you against nefarious hackers - now you can do your part by putting to good use the critical information within its pages.
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Table of Contents

Foreword xiii Preface and Acknowledgments xvii 1 A Look into the World of Social Engineering 1 Why This Book Is So Valuable 3 Overview of Social Engineering 9 Summary 21 2 Information Gathering 23 Gathering Information 26 Sources for Information Gathering 33 Communication Modeling 43 The Power of Communication Models 53 3 Elicitation 55 What Is Elicitation? 56 The Goals of Elicitation 58 Mastering Elicitation 74 Summary 76 4 Pretexting: How to Become Anyone 77 What Is Pretexting? 78 The Principles and Planning Stages of Pretexting 79 Successful Pretexting 91 Summary 99 5 Mind Tricks: Psychological Principles Used in Social Engineering 101 Modes of Thinking 103 Microexpressions 109 Neurolinguistic Programming (NLP) 136 Interview and Interrogation 143 Building Instant Rapport 162 The Human Buffer Overflow 172 Summary 178 6 Influence: The Power of Persuasion 181 The Five Fundamentals of Influence and Persuasion 182 Influence Tactics 187 Altering Reality: Framing 215 Manipulation: Controlling Your Target 233 Manipulation in Social Engineering 248 Summary 256 7 The Tools of the Social Engineer 259 Physical Tools 260 Online Information-Gathering Tools 279 Summary 297 8 Case Studies: Dissecting the Social Engineer 299 Mitnick Case Study 1: Hacking the DMV 300 Mitnick Case Study 2: Hacking the Social Security Administration 306 Hadnagy Case Study 1: The Overconfident CEO 310 Hadnagy Case Study 2: The Theme Park Scandal 317 Top-Secret Case Study 1: Mission Not Impossible 322 Top-Secret Case Study 2: Social Engineering a Hacker 329 Why Case Studies Are Important 337 Summary 338 9 Prevention and Mitigation 339 Learning to Identify Social Engineering Attacks 340 Creating a Personal Security Awareness Culture 341 Being Aware of the Value of the Information You Are Being Asked For 344 Keeping Software Updated 347 Developing Scripts 348 Learning from Social Engineering Audits 348 Concluding Remarks 354 Summary 361 Index 363

About the Author

Christopher Hadnagy is the lead developer of www.social-engineer.org, the world's first social engineering framework. In more than 14 years of security and IT activity, he has partnered with the team at www.backtrack-linux.org and worked on a wide variety of security projects. He also serves as trainer and lead social engineer for Offensive Security's penetration testing team.

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