About the author ix Acknowledgements xi How to use this book xiii Introduction xv Part I: Moving from friction to flow 1 1. Enabling productive flow 5 2. Qualities of a smart team 17 3. Changing team behaviours 23 Part II: Working better together 37 4. Communicate: Make less noise 43 5. Congregate: Make meetings count 73 6. Collaborate: Make projects great 107 7. Key skills for effective cooperation 135 Part III: Building a smart team culture 151 8. Creating a more productive culture 153 9. Some productivity projects 163 Postscript 173 Index 175
DERMOT CROWLEY is an author, speaker, and the founder and director of Adapt Productivity, a leading training and coaching service in Australia. He is also the creator of the Smart Work program, linking productivity theory to technology.