COVID-19 Response at Fishpond

Read what we're doing...

Selling to Anyone Over the Phone


Product Description
Product Details

Table of Contents



Introduction: Selling "Double Green"

Chapter 1: Setting Up for Success

Chapter 2: Managing Time and Information for Profitability

Chapter 3: Identifying Personality Types Over the Phone

Chapter 4: Getting Gatekeepers to Work for You

Chapter 5: Asking High-Value Questions

Chapter 6: Listening and Presenting

Chapter 7: Selling Through Objections

Chapter 8: Negotiating the Close

Chapter 9: Using New Technology in Phone Sales

Chapter 10: Selling to Customers from Other Cultures

Appendix A: PEAK Personality Type Assessment

Appendix B: Handling Customer Complaints Effectively

Appendix C: How to Present Powerful Proposals That Sell


About the Author

ANDREW J. SHERMAN is a partner in the Washington, D.C., office of Jones Day and an internationally recognized authority on the legal and strategic issues of emerging and established companies. He has been interviewed by The Wall Street Journal, USA Today, Forbes, Time, and other publications, and is the author of Raising Capital (978-0-8144-0856-8).

Ask a Question About this Product More...
Write your question below:
Look for similar items by category
Home » Books » Business » Sales » General
Home » Books » Business » Marketing » General
Home » Books » Business » Industries » Retailing
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling Selling to Anyone Over the Phone on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by, Inc.
Back to top